Testimonials

Nick, the proprietor of Fagone Plumbing & Heating is the consummate professional. Fagone & Co squeezed us in during a heat wave this summer to install our new split system when our old AC system was failing. Nick showed up on-site at our commercial building in Marblehead to assist and over see the work and completed the installation within two days. The quality of the work is very good and Nick was a real pleasure to deal with.

- Ann U.

We have a sump issue late Friday night, we called their 24/7 number and we had a plumber out to our house within the hour to take a look. The pump we had was long gone and the next morning they came back with a new pump and it was installed quickly and it 10 times better than the one that we had before. I would definitely recommend using them.

- Arty

 Reached out for an appointment for my central air, and they called me right away to schedule. Said between 12-2 and arrived at 12:30 - perfect. Was a 10 minute appointment and something I probably should've known on my own but still worth it. Explained everything, didn't rush, great mannerism.

- Brian B.

Nick takes the time to explain how systems work and what to expect. He also is sympathetic to difficult, time-sensitive situations like no A/C or no hot water. Finally, he has made follow-up trips to double-check my systems for correct operation. In all, it's a great business with great customer service. Highly recommend.

- Dan

Nick provides top quality work and is very professional. Highly recommended!

- Sam

My wife and I are so grateful we found Fagone Plumbing! We have called Nick two times in the past 6 months with emergencies (one air conditioning; another heating) and he has come to our rescue both times. This past summer one of our ac units finally kicked the bucket (of course, on a steamy hot day) and Nick was able to replace the unit and air handler so we were up in running in a couple of days. He was also willing to get us some window units for the two days we were without ac but we had some of our own. Then today, we noticed water coming from our furnace. My wife called Nick and he was at our house within 45 minutes. At first, it looked like the furnace cracked and needed to be replaced...we were all set to pay Nick a significant amount of money to replace the furnace but after about another 15 minutes of investigating, Nick discovered that the problem could be solved a lot cheaper and quickly. He had it fixed within 30 minutes. I want to highlight that he could have just stuck with the initial plan of replacing the furnace and made a lot more money but he didn’t. I am so appreciative of his knowledge, skill and integrity!

- George

Had no heat on one of the coldest nights so far. Andrew & Eric came out. They checked out the units then proceeded to fix the problem. They were very professional and personable. they explained how the system works and informed me that if it should happen again that they would be back out and what they would need to do so that this problem doesn't continue.

- Debbie K.

We got a few prices and plans for different systems for mini splits. Fagone was best price and best system. Nick is a great guy. Jim, Eric, Sibhor and Drew were on time; worked systematically through the house and discussed every move we were gonna make with regards to electrical, condensate, placement of units. We were guided thru the rebates/ loans through NGrid. Definitely recommend Nick and his crew.

- Wayne S.